FOR MODERN VETERINARY TEAMS
Modern veterinary software your team will actually enjoy using
Cloud-native. Built-in treatment sheets. Real-time charge capture. No servers to maintain, no add-ons to juggle. Instinct is the practice management platform veterinary teams switch to when they're done with workarounds.
Better patient care. Zero missed charges.
Trusted by modern veterinary practices, ER hospitals, and specialty clinics across North America
#1
Customer Satisfaction
Highest rated PIMS of all named platforms
#1
Specialty & ER Software
Highest rated PIMS among ER & Specialty hospitals
Source: CAVSG Part IX / ASIPS Wave 1, n=1,165 practices. Independent research.
We get it
Most legacy PIMS were designed for a different era. Here's what veterinary teams tell us about their outdated systems
"Our server is down"
On-premise systems means IT headaches, expensive maintenance, manual backups and downtime that brings your hospital or clinic to a halt.
"We need an add-on"
Using disconnected systems for online booking, client comms, and treatment tracking leave major gaps for operational mishaps to occur.
"We missed a charge"
When treatment sheets live on whiteboards and paper charts, missed treatments and missed charges are inevitable. Revenue leaks with every shift.
THE INSTINCT DIFFERENCE
Built for how veterinary care actually works
Here are four reasons veterinary teams switch to Instinct and never look back
Cloud-native, by design
No local servers. No backups to manage. No "the system is down again" mornings. Updates roll out automatically, so your team is always on the latest version without lifting a finger.
- Zero on-premise servers to maintain
- Automatic updates, no IT headaches
- 24/7 365 Support in 90 seconds
- Secure cloud backups built in
- Access from anywhere
One platform, no add-ons
Treatment tracking, safety checks, task management, charge capture, and client communications are built right in, not bolted on through third-party modules. Your team works in one place, not five.
- Native digital treatment sheets and whiteboard
- Built-in safety checks and task tracking
- Automated charge capture tied to care delivery
- Client communications without bolt-ons
Treatment sheets that pay for themselves
Real-time digital treatment sheets connect care delivery directly to billing. Fewer missed treatments. Fewer "we forgot to charge for that" moments. Better patient outcomes and a real bump to your bottom line.
- Live updates as treatments happen
- Automatic charge capture, no manual entry
- Color-coded flags for missed or overdue items
- Replaces whiteboards, paper charts, and add-ons
Real support, around the clock. Literally.
When your hospital runs 24/7, your software support needs to as well. Reach a real human who actually knows veterinary medicine, in under 90 seconds, any time, any day. No tickets sitting in a queue while your team works around a glitch.
- 24/7/365 live support
- Average response time under 90 seconds
- Staffed by veterinary professionals
- No tiered plans. Everyone gets the same level of support, always.
WORRIED ABOUT THE MOVE?
Switching is easier than you think.
Starting at sign up, our onboarding team handles the heavy lifting for data migration, setup, and training so your team hits the ground running from day one.
No downtime. No disruption. Just a better system, faster than you'd expect
Ready to get started?
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